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Wollongong Memorial Gardens
Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention.
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If life is in danger
call 000
If life is in danger call 000

You are not alone. We're here to listen.

Every 30 seconds, a person in Australia reaches out to Lifeline for help.

We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.

We exist so that no person in Australia has to face their darkest moments alone.

I'm feeling suicidal
I'm having a difficult time
I'm worried about someone
Information and support

Volunteer with us

Volunteers are the backbone of Lifeline.  They are unified in their purpose to make connections, bring hope and save lives.  We need passionate and committed volunteers who value the opportunity to connect with others and believe that every life is worth saving.  Please join us to help ensure that no call for help goes unanswered.

Volunteer to be a crisis supporter

Community volunteering

How you can make a difference

Every contact can offer hope and it is devastating that we don’t have the resources to answer every call immediately. We rely on our donors and partners to keep the lines running.

Fundraise
Donate
Leave a gift in your will

Shaping the conversation around suicide

We're committed to empowering Australians to be suicide-safe through advocacy, education and providing important opportunities for connection.

Our Research
Data and Statistics
Media Resources

   

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns

Find out more

   

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
Find out more

 

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

  • Step 1: Text 0477 13 11 14​
  • Step 2: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.​
  • Step 3: read and accept the Terms and Conditions. By using this service you accept these terms.
  • Step 4: You will be connected with a Crisis Supporter as soon as one is available.
Text 0477 13 11 14 Find out more

 

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

Our crisis text service is not currently online. You can find out more about the service, including hours of operation below.

Find out more